My tow truck driver (Alexander - aka "Big Alex") was effiecent and friendly. I hope all the pther drivers for East Bay Tow are as professional and nice as he is.
Kalena Gregory2024-02-27Wow. I had a medical emergency and had to be taken to the hospital by ambulance. My car was towed here and now I have to pay 420 to get it out. Thanks
Ally V2023-11-16These people, I use the term loosely, are worse than any tow company around. Liars, thieves come to mind. Had the money they used loophole to keep me from recovery of my Harley, I.e.steal it from me and did not put it up 4 auction, never to be retrieved. This tow company should be put out business
Michael Welch2023-07-12Although I didn't actaully have any direct business with EBT, it was reccommended to me to call them for advice by the BPD Detective who is working my armed car-jacking case. My vehicle was found a month later in Oakland, and is currently at the tow yard that has the exclusive contract with the city of Oakland to tow/store/auction off similar found vehicles. But in a nutshell, despite being extremely busy, Teresa spent a good 10-15 minutes on the phone with me explaining the ins and outs of this process, my rights and most importantly- the fees I should expect to incur at the other establishment. So I felt compelled to pass on my positive experience- and say that her honesty, sympathy, customer service skills and the decency and respect she offered were completely top-notch. I can't reccommend them high enough- if this is a reflection of how they generally operate, they get 5-stars from me! I just hope that if my car is ever stolen again and is found in Berekeley, it ends up at EBT, instead.
Joshua Goldberg2023-07-0509/10/2022 Early this morning, sometime before 9:00AM, East Bay Tow, working for an organized crime ring known as the City of Berkeley, illegally towed my vehicle. I was legally parked on Bancroft Way and they towed mine and other's vehicles from Bancroft Way to Fulton Street by Edwards Stadium, approximately 3 blocks from where I parked. There were signs this morning posted about no parking for CAL football games, that were not there last night, but sometime this morning. The City of Berkeley parking enforcement lied straight to my face that those signs had been up for 4 weeks. They're not fooling me or anyone else. I'm charged a citation for $65 from the City and $220 from East Bay Tow. We're in a recession and you're stealing peoples' cars, money, and time. If I could give you no stars, I would. If anyone else has been negatively affected by this scummy tow company, let your righteous anger be known. Don't do business with them. If your insurance company sends them, refuse them. If your insurance company refuses to send a different company, fire your insurance company. These roaches only get away with it when we don't stand up to them and reject them. I'm going to be damn sure that if these people come to help, I will tell them to drive on. You roaches do nothing but steal from poor and working-class people. Refund my money and go away! Update 9/15/22 Well, at least you're honest about stealing people's cars and money for 28 years. Not sure why you're proud of that, but then again you're evil so I guess you would be proud of that. And there you have it people, that's who East Bay Tow is, bullies stealing cars and taking $220 from you. You have an outstanding bad karma balance and you're not going to be able to afford that tab when karma comes to collect.
Colin Walker2022-09-16There is no better towing company in the area. Their prices are very reasonable, their drivers are highly skilled and their staff is top notch. They are not a big company. But, what they lack in size they more than make up for in quality. They are the only towing company in the area that I recommend for people to use for any and all of their towing needs. If I could rate them higher than 5 stars, I absolutely would.
Amber Whitson2022-09-07Reliable, professional and fair.
Darryl Groom2022-06-28
